Book Direct with the Owner at Cairns ZOOM And Wildlife Dome with Kawana Tourism in Cairns, for all your Attraction and travel needs.Visit: Cairns ZOOM and Wildlife Dome, 35 - 41 Wharf Street The Reef Hotel Casino, Cairns, Queensland 4870 Australia
3.4 based on 10 reviews
Unless you want to participate on the zoom experiences, don’t waste your money. We saw more birds and animals at the local beach and other areas for free. The set up for the animals is very small, and there was a distinct air of unprofessionalism about the place. We were told we could go back whenever we wanted over the next 4 days for free, but despite the fact we were leaving the next day, the whole experience only took 30 minutes, and we had no inclination to return.
Oh my God! It was full of fun. I had done mid and high zoom. It was my first time there. The staff was very friendly and helpful. I wouldn’t finish without her. She had explained every step. It was so cool to ziplined over the salty croc.
Thank you for updating the calendar reflecting that the Dome is open on Tuesdays. We were somewhat frustrated that we missed out on the Kuranda Rail experience due to a cancelled flight. Thinking we couldn't attend the Dome on a Tuesday, we booked the dome on the Monday. By the time we found out, via the dome reception staff (although one lady was very difficult to understand), it was too late to do the rail experience. It was smaller than expected so we could have done the experience within an hour or so in the morning before flying out on Tuesday afternoon. The kids enjoyed the course and seeing some of the sights. It's somewhat of an unusual setup, riding the lift from the lobby of a casino etc. Not sure if I was completely comfortable with the male guide, beard and moustache, who seemed a little disconnected (or distracted perhaps?).
We were sent to Australia by the Make a Wish foundation because my daughter wished to hold a koala. The first place that was supposed to host us didn't end up having a koala, so they called the ZOOM and Wildlife Dome (their sister company) and asked if they would allow us to take the photos there. Make a Wish already paid for the photos and we were told that all four of our children would be able to take a photo. However, the staff at the Dome refused to let our other kids take a photo, unless we paid for them ourselves. I certainly don't want to sound entitled, but I was really disappointed in the kind of treatment that they were giving a Make a Wish child. These are terminally ill children who are being granted their one wish. The people at the Wildlife Dome had absolutely no concern for our family. Even after we offered to pay (as our other children had been looking forward to this quite a bit too), they informed us of how precious their koala time is and how high a demand it is. I had to ask several times if we could be paying customers before they agreed. It was bizarre. Then we were allowed to hold the koalas for about 10 seconds (I know there are regulations, but I've seen other reviews that other people get more time with them elsewhere). On top of that, we paid an very steep admission price to see the animals and then another very steep admission price for the activities. Most of the animals were not even visible and this paled in comparison to the other wildlife centers in the area. Another family who went through with us asked us if we could see any animals and then commented on how they wished they hadn't wasted their time and money. Also, the "Dome climb" is not, in fact, a climb. You just walk around the outside of the dome. Very misleading. It was all a bit let down and a huge waste of time and money.
Very disappointed myself my wife and daughter went to go in only to be told by the staff at the front counter they don’t allow Guide, hearing and assistance dogs in due to animals in the place. He is a certified guide dog by the Australian government wearing his coat and identification card. We have visited many zoos and wildlife parks and never had an issue even in areas wear you can pat and touch the animals. We don’t have Guide, hearing and assistance dogs for keeping up with the Jones he helps me be able to attend places like this,. To be discriminated like this is very disappointing how much more education does company’s like this need it definitely not new seeing these dogs getting around working. There are massive fines for companies like this which are over $65,000. I hope this helps future other patrons that have a Guide, hearing and assistance dogs so they can enjoy there experience if they attende this place Ps the security guard on the lower level who was absolutely awesome had no drama with helping me out and went above and beyond Thankyou mate.
If you want a half-day sort of activity, I highly recommend the dome. We went here first and spent the second half of the day in the aquarium and it was just about perfect since almost everything in Cairns is closed by 5. You get to see some really awesome animals up close and the employees are truly wonderful, you can tell how much they care about the wildlife they work with. I wasn't able to do the ropes course but everyone else seemed to enjoy it thoroughly, and I loved the dome climb to see the city.
My kids saw this and really wanted to go. It's a cute thing to do if you have some extra time in Cairns but I wouldn't plan a whole day around it. My 16 and 13 year olds had a lot of fun on the ropes courses and high jump.My 11 year old enjoyed seeing some of the animals. Not sure it's worth how much we paid but, again, if you have a little extra time maybe stop in
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